Effective Date: July 16, 2026
Thank you for shopping with PSYCHOBOOKS LLC. This Shipping Policy explains how we process and deliver orders.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email after your purchase, followed by a shipping confirmation with tracking information (when available).
2. Shipping Destinations
We ship to customers in many countries worldwide. Shipping availability may vary depending on your location and local shipping regulations.
3. Delivery Times
Estimated delivery times are:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
- Destination
- Package weight and dimensions
- Selected shipping method
Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.
5. Order Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking number and instructions for monitoring your shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
PSYCHOBOOKS LLC is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses provided at checkout.
7. Lost or Delayed Shipments
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate the shipment and assist in resolving the issue.
8. Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged product
- Photos of the shipping package
We will review your claim and arrange a replacement or other appropriate resolution when applicable.
9. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about shipping, delivery, or your order, please contact us using the contact information provided on our website.
Thank you for choosing PSYCHOBOOKS LLC. We appreciate your business and are committed to delivering your orders as efficiently as possible.